ENTERTAINMENT
Mosu Seoul Apologizes for Wine Swap Controversy
On the 23rd, Mosu Seoul released an official statement on Instagram addressing the wine swap allegations.
Mosu Seoul stated, "We sincerely apologize for the issue that has come to light through an online community," and added, "We are truly sorry for the disappointment caused to our customers."
They continued, "We have personally apologized to the customer, who graciously accepted it, but we acknowledge that our response was insufficient compared to the expectations set for our restaurant." They also promised to review their services to prevent future occurrences and to rebuild trust with sincerity.
Chef Ahn Sung-jae gained recognition through the 2024 Netflix show 'Black and White Chef' and operates the Michelin 2-star fine dining restaurant 'Mosu Seoul.'
Below is the full official statement from Mosu Seoul.
Hello, this is Mosu Seoul.
We sincerely apologize for the issue that has come to light through an online community.
On April 18, 2026, during the wine pairing service, we failed to provide accurate guidance to our customer, causing confusion, and did not offer sufficient explanation during the follow-up, leading to great disappointment. We sincerely apologize for this.
After the incident, we personally apologized to the customer, who graciously accepted it, but we acknowledge that our response was insufficient compared to the expectations set for our restaurant.
Chef Ahn Sung-jae and the entire Mosu team take this matter very seriously. We promise to review our services thoroughly and prevent future occurrences. We will not stop at a superficial apology but will work sincerely to rebuild trust with our customers.
We apologize once again to all our customers who continue to show unwavering trust and affection for Mosu Seoul.
April 23, 2026
Sincerely, the Mosu Seoul team
Ejin Park, TenAsia Reporter ejin@tenasia.co.kr