On July 11, G-DRAGON announced on his official fan page that the Bangkok concert, originally scheduled for August 2 at the Rajamangala National Stadium, was canceled due to 'unforeseen circumstances.' The announcement came just three weeks before the event, leaving fans in shock.
The issue lies in the lack of a detailed explanation or prior notice, with the cancellation being communicated as a mere notification. Many fans had already booked flights and accommodations, with some even adjusting their vacation plans to attend the concert.
Criticism has been directed at the agency for concluding the matter with a brief apology, without providing a detailed explanation or compensation plan, despite the fact that the time and venue had been announced. Fans argue that a vague excuse like 'unforeseen circumstances' is insufficient.
On social media and fan communities, criticisms have emerged, questioning the agency's responsibility and respect for fans' time, money, and emotions. Concerns were already high as the concert was set during Thailand's rainy season, with no ticket sales announced even a month prior.
As doubts about the concert's feasibility grew, the sudden cancellation without prior notice confirmed fans' worst fears.
In some international concerts, VIP seats were allocated to external platforms before fan club pre-sales, leading to skepticism about the value of fan club membership. Additionally, venues were often too small for demand, resulting in last-minute schedule additions or back-to-back performances, risking the artist's health. G-DRAGON has faced criticism for tardiness at domestic concerts and events.
Galaxy Corporation's inadequate response has also been criticized. Despite announcing legal action against malicious posts in April, no updates have been provided for over three months, leading fans to question the agency's commitment.
Fans emphasize the need for the agency to reassess and improve its structural management practices to prevent further erosion of trust between G-DRAGON and his fanbase.